Tag Archives: privacy

Google to Keep its Cookies

Many marketing instructors have been telling their students for years that Google was getting rid of third-party cookies, which would have limited some popular and effective strategies used by digital marketers. Most of us have received advertising for a product we have shown interest in earlier, typically on a different website. These tactics are enabled by cookies, data packets saved to a user’s hardware that record what that person is doing online. Though tracking consumer internet activity does give marketers valuable information that can lead to higher conversion rates, it also has resulted in privacy concerns. Consumers do not like to be spied on, and when information is shared across platforms and businesses, it ups the creepiness factor for many of us. Apple has taken a proactive stance in protecting user privacy and removed third-party cookies from its Safari browser in 2017 and Google claimed to be planning the same for Chrome.

Google has spent six years (and a lot of money too) experimenting with ways to offer good advertising options for its digital marketing partners without using personal identification coming from tracking cookies. Some of its new ideas have shown only limited success in testing and faced regulatory hurdles as well, and pushback among digital marketers has been clear. So after multiple delays, Google announced this week that it will leave third-party cookie functionality as part of its Chrome browser. Google is the leader in search, with 2 in 3 customers using it, so detailed information about a shopper can be developed often from this source alone. The company was also planning to introduce an obvious opt-out option for these cookies this year, an idea that has also been scrapped because it was likely to have a huge impact as well. The company says that users can still disable tracking cookies in settings.

It is likely that timing has impacted this decision. Google has been facing legal problems, including being found a monopoly in both search (last summer) and advertising technology (this month) in the United States. It remains to be seen what regulators will demand, but adding any other disruptions to its business model is particularly unattractive now.

How do you feel about your activities being tracked online?

Activities:

  1. Ask students: Do you worry about online privacy? Do you use Safari or Chrome browsers for search? Does it matter to you if they have different policies toward third-party cookies?
  2. Have students search for information using a prompt like “how to avoid being tracked on chrome.” Summarize the findings. If you don’t want to be tracked, would you try some of these suggestions? What if there was a simple opt-out on Chrome – would you do that?
  3. Ask students to form small groups and do a search of their social media platforms. They should look for examples of advertising they believe was served to them based on prior activity online. Screen shot the ads and detail why they might have been served. How likely are they to purchase when they see these ads? How do they feel about receiving them?

Sources: Sloane, Garett, (22 Apr 2025) Google will keep cookies and skip opt-out option in Chrome—what it means for advertising and Privacy Sandbox, AdAge. Ikeda, Scott, (24 Apr 2025) Google Seemingly Surrenders on Third Party Cookies, Even As Privacy Sandbox Project Rolls On, CPOMagazine.com.

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Does Your Car Track Your Personal Information?

Privacy is a top concern of consumers. While on the one hand, we love it when companies can anticipate our needs and solve problems. However, on the other hand, we value our privacy and do not want to have our lives tracked by corporations. We realize that our online social media, shopping, and email communication can be tracked and we can act according to that knowledge. We still don’t want our privacy violated, but we understand the risk involved.

But… what about our cars? Huh, cars? Cars track our personal data? Yes. And not only do car manufacturers track a LOT of our personal data, they can also sell it – without our knowledge or permission.

As consumers, we expect companies to act in our interests when solving problems, but that is a common mistake. Corporations act in their best interest in the long run. Car buyers and drivers are given little or no control over all the personal data that cars track and collect. In addition, automotive security systems are also a concern when it comes to hacking.

Non-profit Mozilla Foundation researched 25 car brands to assess their security and data collection actions. None of the 25 car brands whose privacy notices were reviewed met even the minimum privacy standards. Furthermore, some automakers gather personal data not related to driving – including sexual activity, immigration status, race, facial expressions, weight, health, and genetic information. Additional data is gathered by sensors, microphones, cameras, and phones connected to cars.

What Mozilla found shouldn’t really surprise us. As car buyers, we don’t have many (if any) options as to the data the manufacturer can track about us when we’re in the car. Of the 25 brands, 19 of the companies’ privacy notices reviewed said they can sell our personal data. Half will share information in response to a “informal request” from government or law enforcement. Automakers were very vague about disclosing to whom they sell what data.

The worst three privacy violators cited by Mozilla were Tesla, Nissan, and Hyundai.

Who’s tracking you?

 Group Activities and Discussion Questions:

  1. Poll students: Do they know what data cars are gathering about them? And what the companies do with this data?
  2. Show video: https://youtu.be/KJ2NmIhYIlA?si=tf993ioIl8xDyPHu
  3. Show the Mozilla report: https://foundation.mozilla.org/en/privacynotincluded/articles/its-official-cars-are-the-worst-product-category-we-have-ever-reviewed-for-privacy/
  4. Divide students into teams. Have each team select an auto manufacturer and research the privacy statements made by the company.
  5. How does this present an opportunity for marketers?
  6. What could the company do to help protect the consumers’ privacy?

Source: Bajak, F. (11 September 2023). Analyst: Cars now ‘wiretaps on wheels.’ Associated Press.; Caltrider, J., Rykov, M., MacDonald, Z. (6 September 2023). It’s official: Cars are the worst product category we have ever reviewed for privacy. Mozilla Foundation.

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Pssst… Want a free TV?

Telly: “Who wants a free television?”  

Me: “Me! Oh, wait. Is it a teeny tiny screen? Must be small or a poor screen to make it free. And there must be a charge somewhere…”  

Telly: “No, it’s not teeny tiny. It’s a 55-inch 4K television! And it’s free!”  

Me: “Wow. Then me! I want a free TV!”

Telly: “Great. There’s just one catch though. You also have to install a separate second display underneath that constantly displays ads and other information. That means all the time.”  

Me: “Hmmm….I’ll think about it.”  

While the above isn’t an actual conversation, it could be. And yes, a company named Telly is giving away 500,000 units of a 55-inch 4K televisions with a second screen. The second screen is located beneath the large screen and can show advertising, sports scores, and stock quotes based on a survey of the viewer’s information and interests. Telly is also equipped with a soundbar that includes a microphone and motion-tracking camera, and voice assistant.  

Telly starts with a survey gathering personal information plus information about cellphone provider, home ownership, household income, vehicle ownership, children, pets, and more. This information is used for selecting targeted advertising to viewers.  

Telly also collects information about what you watch, search for, others in the room, plus locations, geo-positioning, and more personal data. The data-gathering is required in order to retain the TV as free. And, even if you are not watching TV it will display ads.  

More than 250,000 people across the U.S. signed up in the first week Telly was offered. The company plans to distribute 500,000 units by the end of the year.  

Do you still want that free TV?      

Group Activities and Discussion Questions:

  1. Show video about Telly: https://youtu.be/RsQ-RCe5YKA
  2. Show Telly website: https://www.freetelly.com/
  3. Also show Telly Terms of Service page: https://www.freetelly.com/terms-of-service
  4. Poll students: Who wants a Telly?
  5. What are the challenges Telly has to solve?
  6. Who is the target market for Telly?
  7. What is its appeal to consumers?
  8. What is its appeal to advertisers and companies?

Source: Fried, I. (17 May 2023). Telly’s free TV is latest take on ad-supported hardware. Axios.com.; Graham, M. (19 July 2023). A billboard for the living room? How Telly want advertisers to pay for your TV set. Wall Street Journal.

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