Tag Archives: ecommerce

Holiday Shopping: Black Friday and Cyber Monday in 2024

Are you ready for the holidays? Yes, it’s that time of year again as Black Friday has become a big shopping extravaganza for consumers. It also seems to get longer. This year, Black Friday sales started weeks earlier and the deals continued on for weeks afterward.  

Spending is still leaning more towards online shopping increase. In-store sales saw only a small uptick in visitors and shopping. Online shopping doubled from 2017 (when sales were just over $5 billion).

What did people buy? Well, consumers bought a lot of toys, jewelry, appliances, clothing, and appliances. Some of the most popular toys were Harry Potter LEGO sets, lots of “Wicked” toys and game, Disney Princess toys, and gaming consoles were also big winners.

Some shopping highlights:

  • Total number of shoppers grew by 17 million from 2021 to more than 196.7 million consumers over the Thanksgiving holiday weekend.
  • On Thanksgiving day, consumers spent a record $6.1 billion online, up 9% from last year.
  • Black Friday spending online was $10.8 billion.
  • This amount is up 15% compared to in-stores sales.
  • In-store sales increased less than 1% though.
  • More than half of all online sales on Black Friday were placed on mobile screens.
  • Cyber Monday shopping was more than $13 billion, up 6% from last year.
  • Average consumer spending was $325.44 on holiday-related purchases.

No matter what is happening with the economy, people still like to shop and give gifts. Consumers also like to indulge themselves with an increase in self-care product categories.

What did you buy?

Group Activities and Discussion Questions:

  1. Discuss spending over the Thanksgiving weekend. Show video: https://youtu.be/m7jY0yAq2RY?si=boh64UoWVMMJjJ7o
  2. View National Retail Federation statistics and charts: https://nrf.com/media-center/press-releases/record-1967-million-consumers-shop-over-thanksgiving-holiday-weekend
  3. Poll students about their shopping over Thanksgiving Week – Cyber Monday.
  4. Where did they spend? How much?
  5. Divide students into teams.
  6. In teams, have students tally how much they spent, which products were sought after, etc. See which teams are the biggest spenders.
  7. Have each team design a holiday sales promotion for a company of their choosing.

Source: Hadero, H., and Grantham-Philips, W. (2 December 2024). Cyber Monday shoppers expected to set a record on the year’s biggest day for online shopping. Associated Press; Moore, J. (30 November 2024). Black Friday shoppers spent a record $10.8 billion online: What did people buy? ABC News; other news sources.

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Are you ready for Temu?

Remember this year’s Super Bowl ads?

While most ads were for brands that consumers already know and buy, there were FIVE 30-second ads (at a cost of roughly $7 million per 30 seconds, plus another $15 million in coupons and giveaways) from a somewhat new-to-America Chinese company named Temu which promises prices so low that customers can “shop like a billionaire.”

The Super Bowl ads seem to have paid off already as Temu’s app rose to second place among the most downloaded free apps on Apple devices. But what is Temu and why should we care about it?

Basically, Temu is an online discount marketplace that sells low-priced items ranging from clothes, to home products, to technology products. In addition, customers earn store credit for promoting it on social media, or playing games hosted on its website.

A big difference (besides the low prices) is that shipping can take 23 days since products come from outside the U.S. Another problem is the level of customer complaints, possible unfair/unethical labor practices, as well as data privacy concerns about the information it collects. Part of the company’s success is also based on its use of a loophole in import laws which allows it to skip import taxes based on the low price of individual items, not bulk shipment.

Temu is actually the U.S. version of a giant e-commerce Chinese company called Pinduoduo (now renamed PDD Holdings, Inc.) and sells to more than 750 million users/month. Temu launched in the U.S. in fall of 2022 and now has more than 50 million active users, up 300% year-over-year.

Will shop on Temu?  

Group Activities and Discussion Questions:

  1. Poll students: Who has used Temu? What do they know about it?
  2. Show video about Temu: https://youtu.be/LYU7QEGsBtE?si=Ij7UuDjar4RKUxhs
  3. Show Temu website: https://www.temu.com/
  4. Divide students into teams and have each team compare prices on Temu versus prices on Amazon or at other ecommerce retailers.
  5. What are the main differences?
  6. Have students prepare a positioning map for Temu versus its competitors. What are the risks?
  7. OPTIONAL: Either the professor or students can place an order on Temu to observe the handling and product quality for themselves. A caveat: Be very aware of data that may be collected by the company before deciding to go ahead with buying.

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Holiday Shopping: Black Friday and Cyber Monday in 2023

Ready… Set… Shop!

Yes, it’s that time of year again as Black Friday has become a big shopping excursion for consumers. It also seems to get longer. This year, Black Friday sales started weeks earlier and the deals continued on for weeks afterward.  

While we might suspect that spending is still leaning towards online shopping, brick-and-mortar stores and malls saw an uptick in visitors and shopping. Foot traffic in top-tier indoor malls jumped almost 300% compared to the visitor traffic during the first three quarters of the year. Consider that Target had 160% more visitors and Best Buy gathered 700% more traffic.

According to Adobe, Cyber Monday also grew at a rate of 9.6% compared to last year, making it the biggest online shopping day, ever. Electronics, smartwatches, TV, and audio equipment were big sellers along with gaming products. Top gifts were clothing and accessories, toys, gift cards, books, video games, and beauty products.

Some additional shopping highlights:

  • 200.4 million consumers shopped over the five-day holiday shopping weekend from Thanksgiving through Cyber Monday.
  • Black Friday was again the most popular day for in-store shopping at 76.2 million shoppers.
  • Black Friday was also the most popular day for online shopping at 90.6 million shoppers
  • Shoppers spent $9.8 billion online (an increase of 7.5% from last year)
  • Mobile devices accounted for 54% of online sales, exceeding revenue from desktop shopping.
  • Cyber Monday was the season’s biggest online shopping day at $12.4 billion.
  • Shopper traffic in stores was up 2 – 5% compared to 2022.
  • Big categories for in-store shopping were health and beauty, jewelry, apparel, and home stores.
  • Buy Now Pay Later (BNPL) rose significantly by 42% compared to 2022.

No matter what is happening with the economy, people still like to shop and give gifts.

What did you buy?

Group Activities and Discussion Questions:

  1. Discuss spending over the Thanksgiving weekend. Show video: https://youtu.be/lDw6EhPgwXU?si=t03H0qw8u9lhhb8c
  2. Show the NRF shopping charts: https://nrf.com/media-center/press-releases/thanksgiving-holiday-weekend-sees-record-number-shoppers
  3. Poll students about their shopping over Thanksgiving Week – Cyber Monday.
  4. Where did they spend? How much?
  5. Divide students into teams.
  6. In teams, have students tally how much they spent, which products were sought after, etc. See which teams are the biggest spenders.
  7. Have each team design a holiday sales promotion for a company of their choosing.

Source: Kohan, S. (26 November 2023). Black Friday online sales up 7/5% and in-store shopping visits climbed. Forbes; National Retail Federation. (28 November 2023). Thanksgiving holiday weekend sees record number of shoppers; Norfleet, N. (29 November 2023). Shoppers flock to Black Friday deals. Minneapolis Star Tribune.

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