Tag Archives: innovation

Why Some New Products Blow Up and Others Flop

What do hype, luck and timing have to do with the success of new products? Every year, thousands of new products hit the market and many disappear just as quickly. Some estimates suggest up to half of new products have failed. Yet every so often, a launch captures attention instantly.

Part of the answer is strategy. Successful launches often build anticipation long before the product is available. Consider Rhode’s viral lip phone case. Founder Hailey Bieber subtly teased the product on social media for months, allowing curiosity to grow organically. By the time the case officially launched, more than 200,000 people had already joined the waitlist. By creating hype, Bieber created a conversation, not just a product.

Other brands rely on partnerships and cultural moments. New Balance collaborated with baseball stars Shohei Ohtani and Francisco Lindor to create a new cleat and apparel collection timed around the excitement of baseball season. By connecting the product to athletes’ identities and fan communities, the brand turned equipment into storytelling.

Innovation can also come from surprising places. Some famous products were born from mistakes or constraints such as snack foods developed from leftover ingredients or everyday problems that sparked new ideas. Marketers sometimes call this “planned serendipity” and develop winning products by creating conditions where unexpected insights can become opportunities.

The lesson for marketing students is clear. A successful launch rarely happens by accident. It blends creativity, timing, cultural relevance and a deep understanding of the audience. But even with strong research and strategy, uncertainty always remains. The smartest marketers prepare carefully and leave just enough room for luck. The next breakthrough product might start with a complaint, a collaboration or even a simple idea that suddenly feels obvious to everyone.

Discussion Questions and Activities

  1. Why do you think anticipation and teasing strategies are so effective for new product launches? How do partnerships with celebrities, influencers, or athletes change consumer perception of a product?
  2. In what ways can mistakes or unexpected discoveries lead to successful innovations?
  3. Is luck truly part of marketing success, or does good strategy simply make luck more likely?
  4. Launch Detective. Have students research a recent product launch and analyze the marketing strategy behind it. Students can start by browsing new product coverage on sites like CNN-underscored. Ask them to identify, target audience, marketing channels used, influencers or partnerships involved, evidence of hype or anticipation.
  5. Fix the Failed Product. Provide students with examples of failed products (e.g., Google Glass, New Coke, etc.). In small groups, students redesign the launch strategy including pricing, positioning, messaging or timing to see if they could improve the outcome.
  6. Accidental Innovation Challenge. Ask students to list everyday frustrations they experience on campus, at work, or at home. Then have them brainstorm a product idea that could solve one of those problems. Each group pitches their concept and explains how they would launch it to students.

Sources: Atland, Rikka, Saguin, Jacqueline, Matarazzo (6 Mar 2026), Our favorite product releases this week: Ikea, Le Creuset, New Balance and more, CNN Underscored; Nairn, Andy (15 Jul 2021), 7 ways to improve your new product development success rate, Ad Age; Weissman, Luna (13 Feb 2026) 5 Brands that Nailed New Product Launches, Launchmetrics.

Leave a comment

Filed under Classroom Activities

Tesla Robotaxi launches in Austin

Instead of an Uber or Lyft, have you opted for a driverless rideshare vehicle like Waymo? These services are available in just a few select cities like LA and Phoenix currently, but more are planned and competition is heating up. After a decade of promises to bring its version to the public, Tesla unveiled the Robotaxi this weekend. But it is a very small launch, just a dozen vehicles operating in a limited geofenced area of Austin, TX and available only to invited Tesla enthusiasts so far. These early rides are available for just $4.20 and safety monitoring personnel will ride along in the front passenger seat for the time being.

Waymo is the market leader in this industry, recently reaching over 10 million paid rides with an impressive safety record compared to human drivers, but it is still not profitable. How will the Tesla version compare? It features an advanced version of FSD, or Full Self-Driving, employed on its Model Y vehicle for this version of the Robotaxi. While Alphabet’s Waymo and Amazon’s Zoox use a combination of cameras, radar and lidar (detection using lasers), Tesla uses cameras only in a less expensive implementation. All three also use remote monitoring of vehicles.

Tesla has had a challenging year with its primary business of electric vehicle manufacturing facing declining sales, in part because of controversial activities of its CEO Elon Musk but also growing competition. Analysts believe that autonomous driving can be a bright spot for the future, and Musk has been claiming that within two years there will be a million Robotaxis on US roads. How? A software enhancement could enable private Model Y owners to transform their cars into vehicles-for-hire while they are at work or on vacation.

How likely is this level of growth? Would you rent out your Model Y if you had one?

Activities:

  1. Ask students: Have you been in a driverless vehicle? Would you ride in one in Austin right now?
  2. Have students look up a couple of reviews for Tesla Robotaxi online. An article on The Verge has some interesting responses:  https://www.theverge.com/news/690846/tesla-robotaxi-first-reaction-austin. How would you rate the launch? What changes might have improved it?
  3. Ask students to form small groups and create a SWOT analysis for the Tesla Robotaxi. Some research will be necessary. Do you predict success for this venture?

Sources: Peterson, Becky, (22 Jun 2025) Tesla’s Robotaxis Are Here: What You Need to Know, Wall Street Journal. Condon, Bernard, (22 Jun 2025) Would you hail a ‘robotaxi’? Musk bets cabs will give Tesla a lift after boycotts and sales plunge, APnews.com.

Leave a comment

Filed under Classroom Activities

Spray-ON Shoes are Ready to Run

Many competitive runners (and some not-as-competitive runners) swear there are performance benefits to be had by running in light-weight shoes. The lighter the better, and consequently the lower the running time.

Cutting weight from running shoes can’t get much lighter than Swiss sportswear brand On and its new “spray-on” shoes made using robotics that spray polymers into complex shapes. On’s Cloudboom Strike LS weighs about 100g lighter than other popular running shoes of the same size. Using robotics and unique materials also cuts CO2 emissions by 75% compared to manufacturing other racing shoes.

On sprays the shoe’s uppers from a thermoplastic that can be sprayed by a robot in one long movement onto a standard foot mold. It can then be attached to the carbon-fiber and foam rubber sole using heat instead of glue. This eliminates the need to stitch together multiple pieces of fabric and takes roughly three minutes to assemble. There are no laces, tongue, or heel-cap, giving the shoe a translucent, sock-like appearance.

We’ve seen spray-on textiles used for custom-fit dresses and costumes before this, but not shoes. Spray-on fibers have also been used in the beauty industry – think “hair in a can” that can be used to conceal bald spots.

Cloudboom Strike LS costs $300 a pair and is targeted to the serious runner market. Olympian Kenyan athlete Hellen Obiri wore the shoes to win the Boston Marathon, and then again to win a bronze medal at the Paris Olympics. Weight matters.

Let’s run!

Group Activities and Discussion Questions:

  1. Poll students: Have they traveled by train
  2. Show website: https://www.on.com/en-us/lightspray?srsltid=AfmBOoqz06S8CRtgIHMX4I9Zt_dwDSNZhWBWjsAEtjMdHCIcnPMra9d0
  3. There are a number of videos on the website that show how the shoe is made and performs. Show these in class.
  4. Discuss the importance of clearly defining a target market.
  5. For this product, who is the target market?
  6. Divide students into teams and have each team develop a profile of a target customer. Include demographics, psychographics, behaviors, values, attitudes, etc.
  7. Based on the target market profile, what makes this product unique for those customers?
  8. Have teams develop a marketing campaign for this product and market.

Source: Dolan, L. (17 July 2024). Marathon-winning ‘spray-on’ running shoes could shake up Olympics. CNN; Moss, T. (2 November 2024). Made in three minutes, feels like a sock: Are spray-on sneakers the future? Wall Street Journal.

Leave a comment

Filed under Classroom Activities