Tag Archives: target market

Stressed? Try Legos!

Feeling stressed? Kids and adults need to be able to relax and play. One toy company ready to accommodate adults is a long-time favorite around the globe – Lego!

Lest we think that Legos are only for young kids, the company has set its sights on the adult market, promoting the colorful blocks as a way to escape stress and achieve a level of calm. Lego has new, more complicated and expensive kits that are targeted at Gen X members. New kits include the Central Perk café from “Friends,” a vintage Batmobile, Star Wars Millennium Falcon, Harry Potter Hogwarts Castle and many more. Lego has also revised instruction manuals to make kits foolproof and introduced new models that have soothing movements.

Adult Lego fans also have their own Facebook and Reddit groups, along with the acronym AFOLS (adult fans of Legos). Plus, in a master stroke of branding, Legos now has a prime-time TV show featuring teams competing to build Lego masterpieces. There are even books that focus on the joy of playing with Legos.

Ready to relax?

Group Activities and Discussion Questions:

  1. Review Lego. Company Web site: https://www.lego.com/en-us
  2. Search the site for adult Lego sets, prices are $100+: https://www.lego.com/en-us/categories/price-over-100-dollars
  3. View Lego Masters TV show: https://www.fox.com/lego-masters/
  4. Discuss the components of a situation analysis: company, general industry, trends, key competitors, technology, legal, etc.
  5. Ask students what data they would want in order to make a marketing decision for Lego products.
  6. Divide students into teams. Have each team do general research to answer the questions above. (Ex: overview of industry, size, growth, new technologies, environmental impact, etc.)
  7. Debrief the exercise by compiling information. Does this give a good picture of the situation faced by Lego?

Source: Washington Post; other news sources

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Why Buy Clothes? Rent Them Instead!

Do you have a tough time keeping up the latest fashions? Or, an even tougher time paying for the new designer clothes you covet? Despair no more. Instead of buying, try renting your clothes!

Renting clothes is a new way to spruce up wardrobes without breaking the bank. While there are a number of subscription-based services such as Rent the Runway, traditional retailers are also entering the new market, including options to rent clothes from Bloomingdales’, Banana Republic, Urban Outfitters, and more. Consumers are not limited to just renting clothing – some retailers rent shoes, jewelry, and handbags, too. And, lest you think this is just for women, a number of companies rent clothing and accessories to men as well.

The clothing rental industry, while still relatively new, is also quite large and still growing. According to research firm GlobalData, the clothing rental industry is roughly $1 billion today, and is projected to grow to $2.5 billion by 2023. Not too shabby (chic).

The sharing economy industry is still establishing itself for consumers who are not interested in owning, but still want access to new brands and services. After all, consumers already rent apartments, homes, cars, bikes, and furniture. Now we can add clothing to the list.

What will you wear?

Group Activities and Discussion Questions:

  1. Discuss the sharing economy. What is it; what drives it; what should we watch?
  2. Show a video overview of clothing rental: https://youtu.be/7OKLqBZoOYY

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Aira Service at Target Stores to Help Visually-Impaired Shoppers

At this busy holiday season, consider the (seemingly) simple task of shopping done by an able-bodied consumer. Now consider the same shopping task for someone who has a visual impairment. It must be a much more complex and time-consuming process, and is likely often frustrating waiting for assistance from store employees. After all, not everything can, or should, be done online. For many purchases, shoppers want to feel materials, sniff the freshness of produce, or have more information about the item.

Enter a service from technology company Aira and combine it with Target’s retail stores. Aira connects people who are blind or have impaired vision with highly-trained professionals who help provide visual information on demand via smartphones or wearable devices. The service blends wearables and smart phones with artificial intelligence and augmented reality. Aira’s mission is to make visual information accessible to anyone, anytime, and anywhere.

Target’s accessibility team worked with Aira to deploy a pilot program to 600 Target stores in 13 different markets. Shoppers in those areas can use Aira for free on a smart phone to receive on-demand information while shopping. Shoppers sign on with the Aira app and connect with customer service agents working remotely. The agents use the phone’s camera to guide shoppers through the store and describe items in detail.

The Aira service is also available at more than 40 airports and major public transit systems and college campuses. Not only can Aira agents provide direction and information, they can also read ingredients on boxes, understand color options, and have graphics described.

Now that’s progress.

Group Activities and Discussion Questions:

  1. Discuss the consumer buying process.
  2. While the buying process may vary slightly for different products and target markets, the basic 5-step process remains the same: problem recognition, information search, evaluation of alternatives, purchase decision, and post-purchase behavior.
  3. How does the process change for visually-impaired consumers?
  4. Show information about Aira: https://aira.io/
  5. Videos are available on the Aira video channel: https://www.youtube.com/channel/UCvTWpoo6BVrn2pOFreWQGGw
  6. Information on how to use Aira at Target: https://aira.io/target
  7. How should the Aira services be marketed?

 

 

Source:  Kumar, K. (6 December 2019). Target offers free service for visually impaired shoppers at 600 stores for holidays. Minneapolis Star Tribune.

 

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