Tag Archives: target market

Delivery Direct to Your Car

Have you ever had a problem with delivery of packages? Have you been a victim of ‘porch pirates’ stealing packages before you get home? If so, then you may like the new option for Amazon’s in-car package delivery, placed securely in your trunk or back seat. The service is available to Amazon Prime members who have an active GM OnStar or Volvo On Call account in 37 cities across the U.S.

It seems pretty easy. Using an Amazon app, the customer inputs the information about their car (must be a 2015 or newer Chevrolet, Buick, GMC, Cadillac, or Volvo). For each order, the customer selects a delivery to their car, receives a notification when the delivery is on its way, and another notification after delivery is completed and door/trunk relocked. Delivery people use the car’s assistance services to locate the car and unlock it.

The car delivery service only works for vehicles parked in lots that are easily accessible. It won’t work for parking garages or gated communities. And, if you’re worried about damage to the car, Amazon even said that it will take care of a broken window or lock that happens as a result of the delivery.

Go ahead and order – there are a lot of delivery options, including porch, office, in-home, locker, and now, your car.

Group Activities and Discussion Questions:

  1. Discuss the topics of package delivery. Has anyone had problems?
  2. Show the Amazon information and video about car delivery: https://www.amazon.com/b?ie=UTF8&node=17051031011
  3. CNET video: https://youtu.be/8bZfZZJ7Q4Q
  4. Video of customer testimonials: https://youtu.be/w4akHn0jQCc
  5. Poll students: Would they use this service?
  6. Discuss the importance of clearly defining a target market.
  7. For in-car delivery, what is the target market?
  8. Divide students into teams and have each team develop a target market profile. Include demographics, psychographics, behaviors, values, attitudes, etc.

Source: CNET, New York Times, Wall Street Journal, Detroit Free Press, other news sources

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Mayo + Ketchup = Mayochup!

Who likes mayonnaise? Who likes ketchup? Who combines the two? If you are like millions of other consumers in the U.S., then you like combining the two products into a single sauce. And, now, Heinz wants to bring the combined taste to you in one convenient bottle!

Yes, a new condiment that combines the two sauces is being developed for the U.S. market. Heinz recently taunted consumers, asking people to vote using Twitter if they want to see a new product – ‘mayochup’ – in grocery stores. Millions of people voted yes for the mash-up, and Heinz has said it will produce a new sauce.

There is a controversy about mayochup though. Claims that Heinz has invented a new condiment has been disputed. Other countries have long used the combined condiment in their cultures and foods. A combination of mayo-ketchup is popular across Latin America and in the Caribbean. However, there is no similar product available in the wider U.S. market. (A close cousin might be Fry Sauce, very popular in parts of the U.S. and around the world, where it is considered a staple condiment on the table.)

If you don’t like the mayochup name, Heinz is taking suggestions for alternative names. Maybe ‘ketchannaise’ will catch on instead!

Group Activities and Discussion Questions:

  1. Discuss the four primary marketing strategies: market penetration, market development, product development, and diversification.
  2. Show information about mayochup:
    1. Twitter: https://twitter.com/HeinzKetchup_US/status/984133260216332302
    2. Mayochup news video: https://youtu.be/C-ZYv-TDh3Y
  3. Which strategy is Heinz using for this product? Why?
  4. Divide students into teams. Have each team select one of the four different strategies and explain why that strategy could be used to market mayochup.
  5. Have each team determine the marketing mix (4Ps) to support their strategy choice.
  6. Debrief the exercise.

Source: Schmidt, S. (13 April, 2018). Heinz promotes its new ‘mayochup’ and sparks an international controversy. Washington Post.

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Diversity: Brands Embrace Hijabs

Macy’s recently made history (or is it herstory?) as the first U.S. department store to sell hijabs for Muslim women. Fashion designer Lisa Vogl developed the modest active wear line for the store. The Verona Collection includes a selection of ready-to-wear items including tops, dresses, pants, cardigans, and hijabs in a variety of fabrics and colors. Items are priced between $12.95 and $84.95.

And, Macy’s is not the only company to carry modest clothing for Muslim women; designer Hana Tajima has several collections carried by international brand Uniqlo. Fashion brand Dolce & Gabbana has also debuted hijabs on the runway.

Nike has also gotten in the game. The company designed and sells a performance hijab for Muslim female athletes. American Olympian fencer Ibtihaj Muhammad made history by wearing a hijab at the 2016 Rio Olympics. The Nike Pro Hijab will be available soon and is priced at $35.00.

And, let’s not forget Mattel, a classic American brand that now has its first hijab-clad Barbie doll. It also honors Olympian Ibtihaj Muhammad. The doll is part of Barbie’s “Shero” line of toys that celebrate women breaking boundaries in sports and science. Also in the Shero line are athletes including Gabby Douglas and Chloe Kim, pioneers Amelia Earhart and Katherine Johnson, and artist Frida Kahlo.

It’s time for inclusivity.

Group Activities and Discussion Questions:

  1. Poll students: Are there market segments that are marginalized? How can these segments be included by brands to expand their reach and encourage diversity?
  2. Video of Macy’s: https://youtu.be/aWVB_bi8RQ0
  3. Video of Nike ad: https://youtu.be/T1Qyg8l-l8U
  4. Nike Pro Hijab Web site: https://www.nike.com/us/en_us/c/women/nike-pro-hijab
  5. Video Uniqlo: https://youtu.be/5xbLFJulZNo
  6. Mattel Sheroes Web site: https://barbie.mattel.com/en-us/about/role-models.html
  7. What other market segments could be represented with new lines of products?
  8. Divide students into teams and have each team develop a product for a different market segment.

Source:  Brandchannel.com. (7 February, 2018). Diversity watch: Brands making strides, slowly, on hijabs.

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