Tag Archives: Communication

Apple Advertises its Privacy Strength

Data privacy is undoubtedly an important issue of the times. With the proliferation of mobile devices, website tracking, location enabling, and the pervasiveness of social media, one can be pretty sure that one way or another we are being tracked on our devices.

Apple states “Privacy is a fundamental human right. At Apple, it’s also one of our core values.” Hmm… Even with that statement, it makes one wonder just what is happening with our activities and data. Who know what about us? What do they do with this information?

Enter powerful new advertisements from Apple that illustrates how we are being tracked. The videos show how crowded it gets when companies are tracking our movements and purchases. Great ads.

Apple’s new advertisements, “Tracked,” highlight how its app tracking transparency tool lets users opt out of letting apps track interactions. The company also has the support of privacy watchdog groups such as Privacy International. Users should get to choose for themselves which companies they will share information with about their actions.

The new tool is part of iOS 14.5. It’s simple to choose. When an app wants to follow our activities to share information with third parties, a window shows up on our device to ask for permission. If the answer is “No” the sharing stops. Good for consumers. Not so good for companies (such as Facebook and Google) that rely on tracking to see what we are shopping for in order to target its ads.

Privacy. Simple, powerful, and needed.

Group Activities and Discussion Questions:

  1. Discuss the topic of privacy and data tracking with students.
  2. What is their opinion? What is their level of concern?
  3. Show Apple’s website statements about privacy: https://www.apple.com/privacy/
  4. Show advertisements: https://youtu.be/8w4qPUSG17Y
  5. Another ad: https://youtu.be/rEWeA7qDV4k
  6. Divide students into teams. Have teams research competing phone manufacturers to see what those privacy policies state.

Source: Advertising Age; Apple; New York Times; other news sources

Leave a comment

Filed under Classroom Activities

More Branding Needs to be Changed

All marketers know that branding is hard to do, and expensive to change. Thus, many brands are reluctant to revise their logos, names, and images. After all, if it’s worked for decades; why go through the trouble and expense to change it now?

The short answer to that question is that society and the world changes (sometimes drastically) and therefore companies have a responsibility to respond to and recognize those events and make changes in order to stay relevant in the marketplace.

A recent topic is that of the use of the name “Jeep Cherokee.” The Chief of the Cherokee Nation has strongly stated that it is wrong of the company to use the Cherokee name to sell cars, and has asked Jeep to discontinue the name.  The Cherokee name belongs to a nation of peoples and they contend that using it for peddling products diminishes it. Jeep has sold the Cherokee vehicle since 1974 and retired it in the early 2000s, then reviving it in 2014. It is a popular model and sold more than 200,000 units last year.

This topic brings to mind the issue of the (former) Washington Redskins NFL team. The team has agreed to drop the name and logo after years of protest, as have MLB team Cleveland Indians. Similar protests last year were made against brands including Aunt Jemima and Uncle Ben’s. Land O’Lakes already dropped its image of a Native American woman from its packaging.

Brands matter.

Group Activities and Discussion Questions:

  1. This is a tough topic, but discuss racism in business with students. Ask them their views.
  2. Poll students: What products, services, and brands use racist stereotypes?
  3. Discuss the issue of the Jeep Cherokee and show video: https://youtu.be/D6ZrRbS-yxs
  4. Show Jeep Cherokee site: https://www.jeep.com/cherokee.html
  5. Divide students into teams. Have each team reimagine a new name and message for the company.
  6. How would they overhaul the image if they were in charge of marketing at the company?
  7. Show all the student solutions and debrief the exercise.

Source: Associated Press; CNN News; New York Times; Wall Street Journal; other news sources

Leave a comment

Filed under Classroom Activities

Black Friday/Cyber Monday 2020

Since we wrote about November 11 – Singles Day in China, it seemed only fitting to next cover U.S. shopping over Black Friday and Cyber Monday. And, while the gross revenue sales in the U.S. fell well beneath the 2020 Singles Day record of more than $75 billion in purchases over an 11-day period, U.S. shopping still hit record levels of roughly $9.6 billion on Black Friday, an increase of 21.6% from 2019!

Black Friday shopping was followed by another strong shopping day tallying $10.6 billion on Cyber Monday. To many marketers, more interesting than the dollar amounts are the shifts in habit to online shopping. In particular, sales on mobile devices accounted for an estimated 40% of purchases for a total of $3.6 billion, an increase of 23% compared to last year. Mobile is where it’s at these days.

Some additional shopping highlights:

  • People spent an average of $312 on holiday purchases between Thanksgiving and Cyber Monday.
  • Americans spent 116.6 million hours shopping online.
  • Consumers spent $6.3 million per minute online.
  • Average spending per consumer online was $27.50.
  • Biggest categories were electronics, clothing, and toys.
  • In-store shopping on Black Friday declined 37% .
  • Online shopping on Black Friday increased 8%.

Consumer shopping habits are certainly changing. Now marketers have to keep up!

Group Activities and Discussion Questions:

  1. Discuss the changes in U.S. consumers’ shopping habits.
  2. What new shopping habits have the students formed?
  3. Where do they shop? Why? Online and in person?
  4. Show video about the changes in store for Black Friday shopping: https://www.wsj.com/video/the-end-of-the-mad-rush-how-2020-is-reshaping-black-friday/FD19834F-9701-46E9-A6D5-14A1AE2F9601.html
  5. Poll students about their shopping over Thanksgiving Week – Cyber Monday. How much was spent, which products were sought after, etc.?
  6. Divide students into teams.
  7. Considering the increasing use of shopping on smart phones, have students develop a marketing campaign specifically for mobile devices.

Source: AdWeek; CNBC; New York Times; Wall Street Journal; other news sources

 

Leave a comment

Filed under Classroom Activities