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Branding in the Metaverse

In an average day consumers see thousands of different brands and messages. And all of them want our attention and money! But sometimes it’s too much and we long to escape all the noise. Perhaps a video game will give us that break from brands? Well, actually, no it will not. In fact, the metaverse is rapidly becoming a new platform for building brands and engaging consumers.

Let’s start with the metaverse. The metaverse is any kind of digital immersive experience on the Internet that is persistent, 3D, and virtual and it is not happening in the physical real world – or is it?  The promise of the metaverse gives us opportunity to play, work, connect, and buy. However, there is not just a single, universal metaverse. Instead there are multiple of these playgrounds/worlds and each has its own access, rules, and membership. If this sounds similar to video game settings, it is.

PC games have already created metaverse playboxes where players socialize with others such as Minecraft from Microsoft. Other entries include Roblox which allows players to create and play across numerous worlds. Another is Dencentraland – a 3D virtual world owned by users who create virtual structures and then charge others to visit. For example, Decentraland held an immersive Metaverse Festival for a music event featuring performances by Deadmau5 and others. Snoop Dogg holds private metaverse parties and offers exclusive NFTs.

Many brands are creating immersive branded experiences as well. For example, Nike has filed for patents for virtual goods and the opportunity to build virtual retail environments to sell those goods. Social media also plays a roll with virtual showrooms, fashion shows and dressing rooms. Other companies buy or rent digital space from the platforms. They can rent out digital land that they own to other brands, plus sell NFTs to consumers to build a new revenue stream. Metaverse Group, bought about 313,000 square feet in Decentraland’s fashion district (at a cost of $2.5 million) for a fashion week in March. Decentraland even has its own cryptocurrency for making transactions.

What should brands do to engage in the metaverse? It’s the same marketing principles as real life: Choose target markets, examine competitors, develop new products/services, and above all – be ready to pivot quickly.

After all, the virtual world is an extension of the real world, isn’t it?

Where will you go to play in the metaverse?

Group Activities and Discussion Questions:

  1. Poll students: Define what the metaverse is for them.
  2. Poll students: List ideas for placing brands in the metaverse.
  3. Consider showing a video about the metaverse: https://youtu.be/99BnZ8js1_k
  4. Have students explore sites such as The Sandbox: https://www.sandbox.game/en/shop/?collections=26 , and Decentraland: https://decentraland.org/
  5. What are the strengths of the metaverse? Weaknesses? Opportunities?
  6. Divide students into teams. Have each team select a brand and then develop a marketing plan for expanding into the metaverse.

Source:  Alcantara, A. (3 March 2022). Marketers explore metaverse. Wall Street Journal; Balis. J. (3 January 2022). How brands can enter the metaverse. Harvard Business Review; Gunn., E. (2 February 2022). Building a brand in the metaverse. Fast Company; other news sources.

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Plant Milks Keep Growing

What is your favorite milk drink? And, no, we don’t mean do you prefer skim, 1%, 2%, or whole milk. Because today there are more “milks” available to consumers than just dairy milks.

There are numerous plant-based milks available made from various nuts, seeds, grains, and even vegetables. But the latest is one you might not be familiar with on your morning cereal – it’s a plant milk made from – wait for it – potatoes! The new potato milk is made by Swedish company Dug Drinks and is already being sold in Great Britain with distribution in the U.S. planned later this year.

Dug is far from alone as a non-dairy milk on the shelves and in coffee shops. With a growth in health-conscious diets such as vegan and non-animal food fare, the market has seen a proliferation in food and drink plant-based substitutes made from oats, almonds, cashews, flax seeds, and more. Plant-based foods are trending up as consumers gain interest in sustainability, health, and ethical practices. And of course the pandemic’s impact on supply chain also pushed people to try different products when their old reliable products were not easily available.

“Milk” drinks alone are a large category of products. Sales of plant-based milks in the U.S. were an estimated $2.5 billion at the end of the year, accounting for 15% of all retail milk sales and 35% of all plant-based foods. Repeat sales of the beverages averages 75% for a high level of retention. And, plant-based milk is one of the most developed plant-based food categories and is consistently shelved next to dairy milk.

Most plant-based milks are made the same way; the main ingredient is soaked in water, then pressed or blended into a puree. This is then filtered to remove particles, and additional ingredients may  be added to gain better texture and flavor.

However, the drinks also carry a political weight; the dairy industry had been petitioning the U.S. Food and Drink Administration to prohibit the  term “milk” label for all non-dairy products. And many drinks made from nuts can have adverse environmental impacts, particularly when water is scarce in communities. But, the category is quite innovative and keeps growing to offer additional plant-based drinks and foods.

Now that you know some of the options, what is your favorite milk?

Group Activities and Discussion Questions:

  1. Review key aspects of developing a product positioning map, including determining the axis labels for positioning.
  2. Poll students: What are reasons for people to consume plant-based foods?
  3. Show a brief video about the rise of plant milk: https://youtu.be/yoAeuJlt7qo
  4. Have students use laptops to review various plant-based milk drinks.
  5. Oatly oat milk: https://www.oatly.com/en-us
  6. Dug potato milk: https://dugdrinks.com/
  7. Silk almond milk: https://silk.com/
  8. Ripple plant milk: https://www.ripplefoods.com/
  9. Divide students into teams and have each team develop a positioning map for a plant-based drink. What are the two axis labels they will use?
  10. What happens if the axis labels change?

Source:  Petersen, V. (28 February 2022). Have we reached peak plant milk? Not even close. New York Times.

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CarBravo – General Motors Introduces its Used-Car Website

Shopping for a used-car is challenging these days. Not only is there a reported shortage of used-cars, but prices have been steadily rising at an estimated rate of 35%, making it hard for consumers to shop for a good used-car at a good price. In addition, there has been an increase in the number of ways – and websites – to shop for a used-car.

To access this rising demand, and to help resell its hundreds of thousands of used-cars, General Motors recently announced a new digital platform named ‘CarBravo’ that will be focused on selling its own used-car inventory.

GM officials stated that there are roughly 400,000 used vehicles available on an ongoing basis and its dealers sell 2.5 million used cars each year. Plus, GM and GM Financial have another 500,000 used cars each year to add to the mix.

According to industry analyst research, the U.S. used car market is more than two times the size of the new car sales. McKinsey estimates that U.S. consumers buy more than 39.4 million used cars each year, at a value of $1.4 billion. And used car sales are growing at a faster rate than new car sales, leading to an expanded market opportunity.

The biggest used car dealers currently are Carvana, CarMax, and Cars.com – all of which use their websites and locations to attract buyers and make it easy to both sell and purchase a used car. Plus, Ford has already entered into the consolidated used car market with its Ford Blue Advantage site.

CarBravo will offer online only purchase, dealership only purchase, and a combination of the two methods. However, one of GM’s biggest strength may be its reach – it has a network of 4,200 dealers across the nation, and those dealers have 400,000 used vehicles in inventory each year.

Where would you shop for a used car?

Group Activities and Discussion Questions:  

  1. Poll students: Who has sold a car? Who has bought a used car? What was their experience?
  2. List the places that used cars can be purchased. Who are the direct competitors to GM? Indirect competitors?
  3. Show video discussing the used car market: https://youtu.be/OMHhOdQRXZM
  4. Discuss the purpose of GM’s new business – CarBravo.
  5. Ask students to develop a SWOT analysis for General Motors, focusing on opportunities and threats. What are the main risks and issues?
  6. Divide students into teams. Have each team compare CarBravo with a competitor.
  7. What are the points of difference?

Source: Brown, L. S. (January 12, 2022). Car and Driver. GM to launch CarBravo, its own used car sales website.; LaReau, J. (January 11, 2022). Detroit Free Press. GM launches massive used car website CarBravo, hopes to take on Carvana.

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