Tag Archives: research

by | Wednesday, August 16, 2023 · 7:30 am

Pssst… Want a free TV?

Telly: “Who wants a free television?”  

Me: “Me! Oh, wait. Is it a teeny tiny screen? Must be small or a poor screen to make it free. And there must be a charge somewhere…”  

Telly: “No, it’s not teeny tiny. It’s a 55-inch 4K television! And it’s free!”  

Me: “Wow. Then me! I want a free TV!”

Telly: “Great. There’s just one catch though. You also have to install a separate second display underneath that constantly displays ads and other information. That means all the time.”  

Me: “Hmmm….I’ll think about it.”  

While the above isn’t an actual conversation, it could be. And yes, a company named Telly is giving away 500,000 units of a 55-inch 4K televisions with a second screen. The second screen is located beneath the large screen and can show advertising, sports scores, and stock quotes based on a survey of the viewer’s information and interests. Telly is also equipped with a soundbar that includes a microphone and motion-tracking camera, and voice assistant.  

Telly starts with a survey gathering personal information plus information about cellphone provider, home ownership, household income, vehicle ownership, children, pets, and more. This information is used for selecting targeted advertising to viewers.  

Telly also collects information about what you watch, search for, others in the room, plus locations, geo-positioning, and more personal data. The data-gathering is required in order to retain the TV as free. And, even if you are not watching TV it will display ads.  

More than 250,000 people across the U.S. signed up in the first week Telly was offered. The company plans to distribute 500,000 units by the end of the year.  

Do you still want that free TV?      

Group Activities and Discussion Questions:

  1. Show video about Telly: https://youtu.be/RsQ-RCe5YKA
  2. Show Telly website: https://www.freetelly.com/
  3. Also show Telly Terms of Service page: https://www.freetelly.com/terms-of-service
  4. Poll students: Who wants a Telly?
  5. What are the challenges Telly has to solve?
  6. Who is the target market for Telly?
  7. What is its appeal to consumers?
  8. What is its appeal to advertisers and companies?

Source: Fried, I. (17 May 2023). Telly’s free TV is latest take on ad-supported hardware. Axios.com.; Graham, M. (19 July 2023). A billboard for the living room? How Telly want advertisers to pay for your TV set. Wall Street Journal.

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by | Monday, November 21, 2022 · 7:33 am

The Bullwhip Effect Impact on Inventory

The bullwhip effect is in fine form these days. What is the bullwhip effect? In short, the bullwhip effect is when small changes in demand at the retail level can cause large changes in demand at the wholesale, distributor, and manufacturer levels. Think of how a bullwhip whistles through the air… The small motion of the whip base causes a big crack at the end of the whip, putting everything in disarray.

The result can either too much inventory (excess product) or too little inventory (unfulfilled need). Ideally, retailers want to have enough inventory to fill demand, but not too much waste storing extra inventory. It’s a fine balance. And of course, the balance was upset by the COVID pandemic when the supply chain was significantly disrupted globally. (Remember all those empty shelves for toilet paper?)

Retail spending for some categories trended upwards during the pandemic when (1) customers demanded more inventory, so (2) retailers ordered more product, followed by (3) wholesalers ordering more from (4) manufacturers, who in turn ordered more from (5) suppliers to meet demand. The cycle was exacerbated into a larger swing in orders. Excess inventory tends to be discounted so that the shelves clear. And then the cycle start again….

Bullwhips are tough to manage. It takes coordination throughout the supply chain to maintain balance. Technology can help, but it takes a continual evaluation of on-hand inventory, order timing, and pricing.

Go ahead, crack the whip and see what happens.

Group Activities and Discussion Questions:

  1. Poll students: What categories of items have been in short supply? What categories have more inventory than needed?
  2. Show video from WSJ: https://www.wsj.com/video/series/wsj-explains/why-everything-is-on-sale-the-bullwhip-effect/86086359-41FE-440C-9E66-A106E6D045A6
  3. How can the bullwhip effect be minimized?
  4. What should be done at each step of the supply chain?
  5. Is there a long-term effect?

Sources:  Wall Street Journal (5 October 2022). Why everything is on sale: The bullwhip effect. Video.

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by | Wednesday, November 16, 2022 · 8:47 am

Gen Z’s top 20 brands

Marketers recognize the importance of understanding demographics when deciding on target markets to pursue. Age is a significant factor as different generational cohorts have different tastes, aesthetics, expectations, and values. While different research firms may define the age cohorts slightly differently, the most-often cited years for Gen Z are 1997 to 2012, making Gen Z between 10 and 25 years old. This group is just forming their tastes and solidifying their values. This of course leads them to favor certain brands and companies over others. But which ones are their favorites?

Since this group makes up a large portion of traditional college students, it is critical for marketers to understand which brands they favor and why. Their evolving preferences can indicate how companies should adapt to the new group of consumers.

A recent study done by Morning Consult, which fields tens of thousands of surveys around the world, measured Gen Z’s favorite brands.  Data was gathered between May and August, 2022, with an average sample size of 2,031 Gen Z adults born between 1997 and 2004. Key insights and rankings include:

  • Tech brands are tops with Gen Z. The most favorable brand is YouTube at 86% favorable impression.
  • Major retailers such as Amazon, Target, and Walmart have high ratings hovering around 80% favorability.
  • In particular, gaming brands hold strong sway, along with food and beverage brands.
  • Top 10 most favorable brands: YouTube, Google, Netflix, Amazon, M&Ms, Walmart, Target, Doritos, KitKat, and Oreo.
  • Top 10 with Gen Z men: YouTube, Gatorade, PlayStation, Google, Walmart, Netflix, Microsoft, Amazon, Nike, M&Ms.
  • Top 10 with Gen Z women: YouTube, Google, Netflix, Target, M&Ms, Doritos, Amazon, Oreo, KitKat, Walmart.

Which brands are your favorites?

Group Activities and Discussion Questions:

  1. Poll students: What are their favorite brands? (Note: You might have students break into groups to arrive at a list of 20 brands.)
  2. Link to download the report from Morning Consult: https://go.morningconsult.com/2022-q3-pg8764a1-gen-z-favorite-brands-download.html
  3. Divide students into teams and have students analyze a data segment in the report. Teams can present their insights to the class.
  4. Have teams choose a brands that is NOT in the top (i.e., cars, household goods, consumer product companies).
  5. How can these findings be used to market weaker brands to Gen Z consumers?

Sources:  Jackson, S. (2 October 2022). From Amazon to Skittles, a new survey of the top 20 brands among Gen Z adults shows tech and snack brands reign supreme with the demographic. Business Insider.; Morning Consult. Gen Z’s Favorite Brands.

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