Tag Archives: consumer behavior

by | Thursday, December 7, 2023 · 7:00 am

Skim’s Now Sells Shapewear for Men

If there was any doubt that shapewear for men was becoming a growing, and competitive category, then Kim Kardashian’s Skim brand has put the issue to rest. Skims has just added men’s boxers, briefs, t-shirts, tanks, and more to its product offering.

But what is shapewear? Briefly (no pun intended), shapewear is tight-fitting underwear that controls and shapes a figure. This is a significant industry segment that is estimated by market research firm Circana to reach nearly $6 billion in the last 12 months.

The latest trend in the industry today? The hottest trend in the shapewear industry are garments designed specifically for men. Just as for women, the men’s shapewear is intended to help men look their best under clothes.

The upmarket Skims brand is seizing an opportunity to bring higher-end products to men’s wear, long comminated by mass brands selling multi-packs and discount-priced items. Skims, along with several other higher-end brands, is taking a different approach, showing men there is a different level of comfort and performance for their under garments.

Skims is using star athletes to promote the brand, including soccer stars, NBA players, and NFL players in its ads. Sports is a good place to reach men who are looking for performance wear.

Skims launched in 2019 with women’s shapewear and lingerie and is expected to have revenues of $750 million this year. Skims also stated that it started its menswear line at the request of its female shoppers.

What will you buy?

 Group Activities and Discussion Questions:

  1. Poll students: Who has bought higher-end shapewear for themselves or others? Why?
  2. Discuss the stages in the product life cycle. What are the marketing objectives in each stage?
  3. Where is women’s shapewear on the PLC? Where is men’s shapewear?
  4. Show websites for men’s shapewear: Skims for Men: https://skims.com/pages/mens
  5. Spanx: https://spanx.com/collections/mens
  6. Core Wear: https://getcorewear.com/
  7. HisRoom: https://www.hisroom.com/
  8. Students may also look for additional manufacturers. What are the main marketing messages being used?
  9. Divide students into teams. Have each team draw a PLC and plot various clothing and accessories on the chart.
  10. What does it take to reposition a product on the PLC?

Source: Lieber, C. (23 October 2023). Kim Kardashian wants men to wear Skims, too. Wall Street Journal; Valinsky, J. (23 October 2023). Kim Kardashian is making Skims for men. CNN; other news sources.

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by | Monday, December 4, 2023 · 7:00 am

Netflix Ends DVD Rental

Oh, the red envelope in our mailboxes made us happy. But after 25 years in the DVD subscription business, Netflix DVD mailing is going away. Yes, Netflix has sent out its last red envelope, telling customers they could keep the DVD without any charge. (It even offered 10 free movies for subscribers at the end of the service.)

You may not remember, but Netflix started as a DVD rental-by-mail service back in 1998. At that point in time, DVDs were the way to watch movies and most consumers had to go to their local video rental store to get the discs. (Remember Blockbuster?) In 2007, Netflix shifted to a streaming service, moving away from the physical DVD.  But, by 2021 DVD rentals accounted for less than 1% of Netflix revenue.

According to Digital Entertainment Group, sales of physical discs and rentals have fallen by 30% to $361 million in the first quarter of this year compared with last year. On the other side, streaming subscriptions have increased more than 22% to $8.7 billion in the first quarter of this year.

Speaking of moving away from physical DVDs, Best Buy has announced that it will stop selling DVD movies both in stores and online in early 2024. This shouldn’t surprise most college students; they most likely only stream movies online. But, we have to consider how the way we watch movies and TV shows has changed over the decades. It’s a great example of a product life cycle and how services have evolved.

Want to watch a movie?

 Group Activities and Discussion Questions:

  1. Poll students: Who has used the DVD mail service from Netflix? Who watches DVD?
  2. Show a video: https://youtu.be/8v8DMfnj6nQ?si=bsEOXllfCP_iYVGv
  3. Discuss the stages in the product life cycle.
  4. What are the marketing objectives in each stage?
  5. Divide students into teams. Have each team draw a product life cycle and place various products and services into each stage.
  6. Make sure to have them include movie watching such as VHS, DVD, and streaming on the PLC.
  7. Next, have students brainstorm on how to revise or reposition products in the last stages of the PLC to move them into an earlier stage of the life cycle.

Source: Kelly, S. (29 September 2023). Netflix shutters its DVD rental business, marketing the end of the red envelope era. CNN Business; Norfleet, N. (14 October 2023). Best Buy to end DVD, Blu-ray sales next year. Minneapolis Star Tribune; Ugwu, R. (24 August, 2023). Netflix says you can keep their DVDs (and request more, too). New York Times.

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by | Monday, November 27, 2023 · 7:00 am

Who’s Watching Who?

It’s football season time! And you know what that means, right? Right! Data analytics!

What? Maybe you didn’t pick data analytics, but you should have. Since 2016, pro sports teams, including NFL and the Minnesota Vikings (among other teams) have been taking photos during games in order to better understand their customers – the fans at the games.

Using technology from CrowdIQ and photos taken at intervals at the game, computer analysis now helps teams determine not only how many fans there are, but demographic breakdowns, the times fans arrive, how many watch the halftime show, and whether marketing promotions during games are impactful.

For example, the data shows the percentage of people looking at phones, or looking at something else. (In general, fans miss most of the action on the field with only about 40% seeing an actual ball snap!)

While CrowdIQ does not use facial-recognition, photos are also taken on the streets, and stadiums are surrounded by security cameras. And don’t forget the fans themselves who are snapping hundreds of pictures, and posting many, at any time during the game.

Using data analytics from the games can lead to specific marketing actions. For example, the Vikings learned that it attracts a younger crowd with more women at games in the evening. That can influence the halftime show, music, and promotions.

What were you doing at the big game?

 Group Activities and Discussion Questions:

  1. Poll students: Has anyone observed crowd behavior at football games?
  2. What types of behaviors might be most useful to marketers.
  3. View CrowdIQ website: https://crowdiq.ai/
  4. Divide students into teams. Have each team develop a plan for the type of data they might want to gather during a game. Consider demographic and psychographic elements.
  5. After each team has at least five or six data sets, have them decide on how to use the data in marketing – before, during, and after the game.
  6. NOTE: A possible assignment is to have students do some of this data gathering at a university sports event, along with analysis for a marketing plan.

Source: Lemire, J. (29 June 2021). CrowdIQ will make you rethink pretty much everything about fan behavior in the stands. Sports Business Journal; Ramstad, E. (11 September 2023). Vikings may now watch fans more than fans watch games. Minneapolis Star Tribune.

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