Tag Archives: SWOT analysis

Naming a New Brand is Tricky!

How important is naming a new brand? It is absolutely critical – and also exceedingly difficult to accomplish. Marketers have to come up with a new name that represents the product’s value and attributes, AND be attractive to customers, AND it must not be taken by another company, AND is not too common a name, AND is not offensive to any population. Whew. No wonder so many companies use made-up words as brand names.

A recent case about the perils of naming a new brand was the ‘Kimono’ shapewear brand developed by celebrity icon Kim Kardashian West. Although the branding was rigorously researched, the ‘Kimono’ name was criticized globally as being offensive and profiting from a traditional clothing article that was a cultural symbol of Japanese heritage. The name had to go, along with the Kimono Web site, logo, labels, and more. More than two million garments will need to be relabeled so that no products are wasted.

The stakes are high for the new brand. The global women’s underwear industry is valued at approximately $83.3 billion and is still growing. It is also fragmented with new comers gaining market share at the expense of older more established brands. To her credit, Kardashian West listened to criticisms and has decided to change the name prior to releasing any product. (The new name has not yet been announced.)

What’s in a name? Everything!

Group Activities and Discussion Questions:

  1. Poll students about their viewpoints on the Kimono name. Do they agree with the decision to change the name?
  2. Discuss competition: Who are the direct competitors for this product? Indirect competitors?
  3. For ‘Kimono’ put students into teams and have each team build a SWOT analysis.
    1. Strengths: What is the company good at?
    2. Weaknesses: What needs work?
    3. Opportunities: What is going on in the marketplace that is positive?
    4. Threats: What factors should the company be wary of?
  4. Put students into teams. Have each team develop a new name for the Kimono brand.
  5. Post the names on the board and vote on a winner.

Source: Wall Street Journal, New York Times, Fast Company, other news sources

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Snack Robots are Invading Campuses

Robots are invading! Ok, maybe they aren’t exactly invading the entire nation, but they do seem to be infiltrating some college campuses. Rest easy though – these robots seek not to dominate, but instead to satisfy students’ craving for delivered snacks.

The self-driving robots are being tested for “last mile delivery” courtesy of PepsiCo, and have been deployed to serve students at the University of the Pacific’s campus in Stockton, Calif. The robots, developed by robotic company Robby Technologies, carry a variety of healthy snacks and drinks from Pepsi’s ‘Hello Goodness’ product line. Ordering and delivery on campus is easy using an app that is available to all students with a University of the Pacific email address. With a single charge, the robot can travel 20 miles to find a multitude of consumers eager for a quick snack.

The robots do have a normal work hour shift of 9-5 (sorry, no late night munchies) and deliver products to 50 areas around the campus. The robots are equipped with cameras and headlights so that they can navigate in rain and darkness. And, with six-wheels and all-wheel drive, curbs, rough paths, and steep hills can be handled with ease.

Students – are you hungry now?

Group Activities and Discussion Questions:

  1. Discuss the impact of robots and drones on marketing.
  2. Show a video of the Pepsi SnackBots: https://youtu.be/skUbYVmRogI
  3. More information can be found at Pepsi’s Website: https://www.pepsico.com/news/press-release/pepsicos-hello-goodness-snackbot-is-off-to-college01032019
  4. Information on the robots from Robby: https://robby.io
  5. Discuss how to build and use a SWOT analysis grid: strengths, weaknesses, opportunities, and threats (internal and external factors).
  6. Break students into teams and have each team build a SWOT analysis grid.
  7. Based on the analysis, what are the issues and risks that might occur?
  8. Debrief by building SWOT analysis grid on the white board.

Source: Ad Week, other news sources

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Amazon Expands in India Using Hindi Language

Amazon recently hit the one trillion dollar mark in valuation – quite an accomplishment and it puts the company in rarified air. The path to the valuation has not been easy, or fast. Expansion into different services and countries were essential.

Amazon now operates in more than a dozen different countries, including India. India presents a very specific challenge to all of the companies that are operating within its borders; roughly only 10 percent of the country’s 1.3 billion citizens understand English. In effect, this limits the access to online shopping to a majority of the Indian people.

Amazon aims to fix this situation in India. It recently stated that it will make mobile websites and apps available in Hindi – India’s most popular language. Similar to how U.S. citizens can select Spanish as their language of choice, users of the India app will be able to choose Hindi as their preferred language. Although Amazon is the second largest player in India’s multi-billion dollar e-commerce market, the English language is not sufficient to reach the country’s customers.

The task is a difficult one. Using a translation algorithm was insufficient and a far cry from the language and cultural translations that are needed to gain customers’ trust. Only 40% of Indian customers use ecommerce, and of those, roughly one-third only make a single purchase. Amazon also has 14,000 retail locations across India as part of its Amazon Easy program; this allows a local shopkeeper to help customers place orders, receive packages, and deliver them.

The push to Indian languages will be key to gaining new Internet users over the next few years. Research studies forecast that by 2021, 536 million Indians will use their native languages to access the Internet.

Group Activities and Discussion Questions:

  1. Ask students about their experiences at Amazon. What works, doesn’t work?
  2. Poll students: What are some of the challenges and barriers Amazon faces as it expands into India?
  3. View Amazon’s India site: https://www.amazon.in
  4. Discuss how to build and use a SWOT analysis grid: strengths, weaknesses, opportunities, and threats.
  5. Divide students into teams. Have each team develop a SWOT for Amazon in India.
  6. What are the issues and risks?

Source:  New York Times, CNN, other news sources

 

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