
Where does packaging fit in the marketing mix? Is it just a necessity to keep products from being damaged? Or does it impact the sales of a product?
It’s actually both, and a lot more. But for right now, consider how packaging can help differentiate products and gain consumers’ attention. Think about it. How does olive oil come packaged? Liquor? Sun screen? What about potato chips? They all seem similar due to common undifferentiated packaging.
All of these have a predetermined sort of package that consumers are used to seeing (and buying) on store shelves. But the ubiquitous packaging has the effect of making all the products look alike in the store. What would happen if we mixed it up and got creative with packages, bottles, and boxes?
Enter ‘chaos packaging’. Chaos packaging innovates to take a standard consumer product and put it into some sort of unique container that causes dissonance. In other words, it helps break through the clutter and noise.
Some recent examples of chaos packaging include:
- Sunscreen in whipped-cream cans.
- Gin in motor oil cans.
- Tampons in ice-cream tubs.
- Perfume in window cleaner-type spray bottles.
- Olive oil in squeeze bottles.
- Water in beer-style cans.
- Coffee beans in VHS tape packages.
Consider that some product categories have only about a 3-second dwell time – meaning that consumers look at packages for 3-seconds before deciding what they need, grabbing it, and buying. Extending that precious look-time, or keeping the look longer, can make the difference between a product languishing on a shelf, or making it into a consumer’s shopping cart.
Take a look!
Group Activities and Discussion Questions:
- Poll students: What products have unique packages? Does it matter?
- Discuss the importance and purpose of packaging in marketing products.
- Where does packaging fit in the marketing mix?
- Show video about chaos packaging: https://youtu.be/w9Sk16c2uXQ?si=UB9Qm9FV4A3q6-ui
- Divide students into teams. Have each team choose a product that comes in a standard type of package.
- Now, have the teams redesign the package to gain more awareness and attention.
Source: Alt, C. (27 October 2024). Tampons in an ice cream tub? Inside the ‘chaos packaging’ trend. The Times (London); Deighton, K. (21 October 2024). Ice-cream tubs of tampons and sunscreen from a whipped-cream can: Welcome to ‘chaos packaging’. Wall Street Journal.




