Tag Archives: target market

Rebranding San Francisco

San Francisco’s standing has declined since the pandemic. The city’s problems include homelessness, overt drug use, crime at stores, and homelessness and housing. Speaking of housing, it costs more to build housing in San Francisco than in any other city in California. This definitely impacts relocation and homelessness levels.

These types of issues certainly impact business investment, employment, and tourism. To improve the image, wealthy locals are putting $4 million into a new ad campaign to promote San Francisco’s innovation and creativity. The tag line: “It All Starts Here.” But is this enough to turn around the negative narrative?

One measure to track is tourism. This past August only 69% of the city’s hotel rooms were occupied, compared to 85% during the same period in 2019. Tourism is only one facet though – the campaign also aims to build local support and pride for the city at a time when retailers including Target, Office Depot, and Nordstrom have exited the city as crime at stores has dramatically increased.

Of course advertising and marketing alone can’t save the city. But it can focus the work and remind people of all the great parts of San Francisco and build pride.

What do you think?

 Group Activities and Discussion Questions:

  1. Poll students: Who has been to San Francisco? What attributes does it have for travelers? What are the negative aspects?
  2. Show ad and background video: https://youtu.be/fPqbtCiMEtE?si=abvj4mXJ-IkH-o4X
  3. Discuss how marketing can impact a city’s brand. What are the needed elements?
  4. Divide students into teams. Have each team select a town or city for re-branding.
  5. Discuss the various promotional tactics that can be used for rebranding.
  6. Have students come up with tactics and list all the tactics on the white board (ex: billboards, print, direct mail, etc.).
  7. For their town, have each team select three different tactics. For each tactic, explain why it was selected and how it will be used.

Source: Knight, H. (19 October 2023). San Francisco’s brand is in trouble. Can a new ad campaign fix it? New York Times; Knight, H. (27 October 2023). San Francisco has a new slogan, and not everyone is a fan. New York Times; other news sources.

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Pssst… Want a free TV?

Telly: “Who wants a free television?”  

Me: “Me! Oh, wait. Is it a teeny tiny screen? Must be small or a poor screen to make it free. And there must be a charge somewhere…”  

Telly: “No, it’s not teeny tiny. It’s a 55-inch 4K television! And it’s free!”  

Me: “Wow. Then me! I want a free TV!”

Telly: “Great. There’s just one catch though. You also have to install a separate second display underneath that constantly displays ads and other information. That means all the time.”  

Me: “Hmmm….I’ll think about it.”  

While the above isn’t an actual conversation, it could be. And yes, a company named Telly is giving away 500,000 units of a 55-inch 4K televisions with a second screen. The second screen is located beneath the large screen and can show advertising, sports scores, and stock quotes based on a survey of the viewer’s information and interests. Telly is also equipped with a soundbar that includes a microphone and motion-tracking camera, and voice assistant.  

Telly starts with a survey gathering personal information plus information about cellphone provider, home ownership, household income, vehicle ownership, children, pets, and more. This information is used for selecting targeted advertising to viewers.  

Telly also collects information about what you watch, search for, others in the room, plus locations, geo-positioning, and more personal data. The data-gathering is required in order to retain the TV as free. And, even if you are not watching TV it will display ads.  

More than 250,000 people across the U.S. signed up in the first week Telly was offered. The company plans to distribute 500,000 units by the end of the year.  

Do you still want that free TV?      

Group Activities and Discussion Questions:

  1. Show video about Telly: https://youtu.be/RsQ-RCe5YKA
  2. Show Telly website: https://www.freetelly.com/
  3. Also show Telly Terms of Service page: https://www.freetelly.com/terms-of-service
  4. Poll students: Who wants a Telly?
  5. What are the challenges Telly has to solve?
  6. Who is the target market for Telly?
  7. What is its appeal to consumers?
  8. What is its appeal to advertisers and companies?

Source: Fried, I. (17 May 2023). Telly’s free TV is latest take on ad-supported hardware. Axios.com.; Graham, M. (19 July 2023). A billboard for the living room? How Telly want advertisers to pay for your TV set. Wall Street Journal.

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Meta launches ‘Threads’

X (previously known as Twitter) is under attack from Meta’s new app called ‘Threads.’ In less than a week after its launch in July, Threads signed up more than 100 million users. (It’s even a trending topic on X/Twitter.) While this level of new users is good news for Meta, the key will be getting people to use Threads long-term.   What is Threads? Threads is a social media app and microblogging tool. While it isn’t taking advertising placement – yet – it has access to all Facebook’s users plus Instagram and WhatsApp users. Threads allows users to log in using their Instagram or Facebook accounts, making the sign up process fast and easy. So easy that it signed up 30 million users in the first 24-hours of launch.   As a direct competitor to X, X’s lawyers immediately alleged that Meta hired X employees to help build Threads. X is used to controversy and, with recent limits on posts viewed daily and content moderation, no stranger to users ire at it. The biggest problem though is X’s loss of advertisers.   Threads is similar to X in many areas, including posts up to 500 text characters, reposting others’ threads, and posting photos and videos up to five minutes long. Threads is also free compared to users paying $8.00 per month for a X Blue subscription. Another allure of Threads is its quick connection to all your friends on Instagram. However, Threads does not have direct messaging yet, which keeps all posts in the public domain.   Time will tell how the marketplace, and eventually advertisers, bonds with Threads.   What do you think?      Group Activities and Discussion Questions:

  1. Poll students: Who has used Threads? Why? What is the experience?
  2. Show information about Threads: https://about.fb.com/news/2023/07/introducing-threads-new-app-text-sharing/
  3. View video about Threads: https://youtu.be/hbMJSn5GyOE  (there are many other videos also).
  4. What will move users to Threads from X/Twitter? What will move advertisers?
  5. Who are the competitors for Threads? (ex: BlueSky and Mastodon)
  6. Review key aspects of developing a product positioning map, including determining the axis labels for positioning.
  7. How should Threads position itself to beat out competitors?
  8. Divide students into teams and have each team develop a positioning map for Threads.

 Source: Chen, B., and Issac, M. (12 July 2023). Threads review: How Meta’s new app stacks up against Twitter. New York Times; Jackson, K., and Aguilar, N. (14 July 2023). Threads keeps growing, and new updates have arrived: What you need to know. CNET; Rodriguez, S., and Haggin, P. (6 July 2023). Meta’s Threads app see early success, drawing advertiser interest and Twitter’s ire. Wall Street Journal; Rodriguez, S. (6 July 2023). Day after Threads launches, Twitter accuses Meta of using its trade secrets. Wall Street Journal; other news sources.

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