Have you ever had a problem with delivery of packages? Have you been a victim of ‘porch pirates’ stealing packages before you get home? If so, then you may like the new option for Amazon’s in-car package delivery, placed securely in your trunk or back seat. The service is available to Amazon Prime members who have an active GM OnStar or Volvo On Call account in 37 cities across the U.S.
It seems pretty easy. Using an Amazon app, the customer inputs the information about their car (must be a 2015 or newer Chevrolet, Buick, GMC, Cadillac, or Volvo). For each order, the customer selects a delivery to their car, receives a notification when the delivery is on its way, and another notification after delivery is completed and door/trunk relocked. Delivery people use the car’s assistance services to locate the car and unlock it.
The car delivery service only works for vehicles parked in lots that are easily accessible. It won’t work for parking garages or gated communities. And, if you’re worried about damage to the car, Amazon even said that it will take care of a broken window or lock that happens as a result of the delivery.
Go ahead and order – there are a lot of delivery options, including porch, office, in-home, locker, and now, your car.
Group Activities and Discussion Questions:
- Discuss the topics of package delivery. Has anyone had problems?
- Show the Amazon information and video about car delivery: https://www.amazon.com/b?ie=UTF8&node=17051031011
- CNET video: https://youtu.be/8bZfZZJ7Q4Q
- Video of customer testimonials: https://youtu.be/w4akHn0jQCc
- Poll students: Would they use this service?
- Discuss the importance of clearly defining a target market.
- For in-car delivery, what is the target market?
- Divide students into teams and have each team develop a target market profile. Include demographics, psychographics, behaviors, values, attitudes, etc.
Source: CNET, New York Times, Wall Street Journal, Detroit Free Press, other news sources