Tag Archives: service

Package Delivery Right to Your Car

CarDelivery

For on-line shoppers, waiting at home for the delivery can be boring and a waste of time. Volvo has a creative solution for the waiting problem: deliver packages directly to your car.

Yes, Volvo is delivering packages to personal cars in a new pilot project available at the company’s Swedish headquarter city of Gothenberg. The first of its kind service provides in-car delivery as an alternative to deliveries to home, apartments, or offices. Once the consumer places an online order with a retailer, the delivery person then locates the consumer’s Volvo car via GPS and is given a one-time use digital key to drop the package in the car trunk. The owner receives a digital notification on their smartphone once delivery is complete.

The service is only available today to Volvo owners in Gothenburg who subscribe to the Volvo On Call telematics service. But, this is just the beginning. Volvo has also mentioned that other potential deliveries in the future may include a fuel-delivery service for cars with nearly empty fuel tanks.

Deliveries will never be the same.

Group Activities and Discussion Questions:

  1. Discuss the supply chain from manufacturer, to middleman, to customers. Where are the opportunities for innovation?
  2. Show the Volvo in-car delivery video: https://youtu.be/WZUDHytwt3s
  3. Discuss the possible impact on the supply chain by using this service.
  4. Poll students: Would they like packages delivered to their cars? Why or why not? What are the concerns?

Source: CNBC, other news sources

 

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The Ultimate Pizza Delivery Car

Pizza

Most people like their pizza delivered piping hot to the door. But sometimes traffic delays cause the pizza to be a little cooler than desired. Domino is addressing this issue head-on with its new pizza-delivery vehicles, called Domino’s Delivery Expert (DXP), that boast a built-in oven that can keep up to 80 pizzas hot.

The vehicle is based on a Chevrolet Spark and was developed using a crowd-sourced design competition. The DXP has a built-in oven that can be heated to up to 140 degrees, has easy loading and unloading, and is accessible and secured from a key fob (making sure that pizzas are safe from hungry college students). The new delivery vehicles are being rolled out in 25 markets across the U.S., including Boston, Dallas, Detroit, Houston, New Orleans, San Diego, and Seattle.

Why design its own car? Domino’s delivers about 400 million pizzas a year and its U.S. drivers cover roughly 10 million miles a week. But if you want to ride along with the delivery person, forget it – the car may seat up to 80 pizzas, but it holds only one driver.

Group Activities and Discussion Questions:

  1. Poll students about their pizza eating habits and pizza delivery experiences. What are the problems with pizza delivery?
  2. View the Pizza DXP delivery car video: http://bcove.me/wslyeqnc
  3. Bring up Domino’s Web site: http://www.dominosdxp.com/
  4. Divide students into teams. Have each team select another product or service that requires home delivery.
  5. What changes could be made to cars to help with deliveries?
  6. Have teams develop a key message pyramid and marketing campaign for Domino’s.

Source: Manufacturing Business Technology, Brandchannel.com, other news sources

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