Tag Archives: consumer behavior

Finally – A High-Heeled Sneaker

Innovation takes many forms – it can be a technological breakthrough that helps to change  how the world communicates. Or it might be a manufacturing change to reduce waste. Or, innovation can also take a common problem and solve it using an entirely new experience.

Let’s take a common problem like, say, uncomfortable high heels. And now we apply innovation to deliver  a new solution to solve the problem. Something along the lines of making high heels that are as comfortable as a sneaker.

Easier said than done, as found out by entrepreneur Sara Blakely, founder of Spanx. Making a high heel as comfortable as a sneaker required changing the shoe design and manufacturing process in an industry long dominated by male designers and owners (who don’t wear high heels).

So what do we get when crossing a stiletto heel with a comfy sneaker? We get Sneex, a new luxury hybrid stiletto. After all, women already wear sneakers even at formal events, so why not a luxury brand to wear? And, yes, just because the word ‘sneaker’ is involved, it doesn’t mean the shoe is cheap. The luxury shoe retails for $395 – $595.  There are only a handful of styles and colors, and the shoe is only in whole sizes 5-11.

Shall we wear it for a run or take it to a gala?

Group Activities and Discussion Questions:

  1. Poll students about their shoes and satisfaction.
  2. Show Sneex: www.sneex.com.
  3. Show video about the product: https://youtu.be/qhHUB9FUJcI?si=22Dp_5N9qqUhO6cV
  4. Discuss the four marketing strategies.
  5. Discuss setting SMART objectives.
  6. Which strategy is being used for this product?
  7. Divide students into teams. Have each team write three objectives for the strategy selected.
  8. Next, have the students define a target market and develop a targeted promotional campaign.

Source: Encinas, A. (28 August 2024). Sneex: Neither a heel nor a sneaker, a new shoe that is dividing the people. USA Today; Jackson, H. (19 August 2024). Spanx founder Sara Blakely wants you to run in (sneaker) heels. Vogue; Spanx founder Sara Blakely introduces Sneex, a sneaker-heel hybrid starting at $395 a pair. People magazine; other news sources.

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Learning from Failing – Rough, but Informative

While we all love a success story, sometimes a story about failing is just as informative. We say, “it couldn’t happen to me….” But oh my, it can happen to anyone and any company. After all, roughly 95% of new products fail. Further, only about 20% of new products live longer than two years after launch. Those are daunting numbers.

Despite all these rather glum numbers and examples, innovation in products and services are absolutely critical to companies. What can we learn not just from the successes, but just as importantly from the failures?

Here’s a few examples to ponder:

  • Microsoft’s first music player – the Zune.
  • Apple’s Power Mac G4 Cube.
  • ESPN mobile phone.
  • Google Stadia.
  • Juicero juice press.
  • Keurig KOLD.
  • CNN+ (launched, lived, and died in 30 days).
  • Samsung Galaxy Note 7.
  • Amazon’s Fire Phone.
  • Google Glass.
  • New Coke.
  • Cheetos lip balm.
  • Facebook Home.

What are some of the common elements of the failed products? Well, top of mind comes a bad product-market fit, poor timing, ignoring customer feedback, a poor or incomplete marketing plan, failing to satisfy customer needs, poor quality, or just a me-too product are among the most common errors.

Can you name a recent product failure?

Group Activities and Discussion Questions:

  1. Poll students: What are key elements to a success new product?
  2. Discuss the needs of the market along with a solid marketing plan.
  3. Show a video about product flops: https://youtu.be/Hq7Pz27j2lI?si=_peXfR_BFASf3aA8
  4. Divide students into teams.  Have each team select a failed product to analyze.
  5. After they have analyzed what went wrong, have each team either (1) develop a new marketing plan, or (2) explain why the product will never make it in the marketplace.

Source: Cohen, B. (19 July 2024). The man in Silicon Valley who’s completely obsessed with failure. Wall Street Journal; Webber, A. (29 January 2024). 11 of the biggest product flops of the last decade. 24/7 Wall Street.

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What Happens to Cars after the SUV Craze?

Automobiles are a big part of the global economy and global infrastructure. How big? In 2021 it was valued at $2.86 TRILLION, and in 2023 it was valued at $3.56 TRILLION.  That’s Trillions with a capital T – and certainly an industry that is future-focused.

In the 1960s there were station wagons, which were replaced in the 1980s with mini-vans. Then, in 2000s, the Sport Utility Vehicle took over the mini-van market. According to Edmunds automotive research company, the SUV accounts for 60% of the U.S. market. However, with the rise of new car prices to an average of $50,000, the industry needs to re-think the products that consumers want.

What comes next after the SUV? Does it have:

  • Batteries.
  • Different driving modes.
  • Dashboards and steering wheels.
  • Voice controls.
  • Emotions.
  • Form and shape.
  • Storage.
  • Speed.
  • Environment concerns.

After all, the increasing use of AI along with autonomous driving options makes this an amazing age of technology and innovation. And of course, challenges abound as well.

Take a few minutes and think about it. What are the problems with today’s cars? Then think about solutions – crazy ideas are welcome. What would your car of the future look like?

Let’s go for a ride.

Group Activities and Discussion Questions:

  1. Discuss the framework for innovation. 
  2. Show the IDEO video about innovation for a shopping cart: https://youtu.be/izjhx17NuSE?si=gy8a-Mcpi6xMnoy7
  3. The original design was from 1999. Why do students think it never caught on?
  4. Have the class execute the IDEO process for car design: problems, ideas, crazy ideas, etc… Use large white poster paper for this exercise.
  5. Describe the final future car based on student ideas.
  6. Show video of possible future cars: https://youtu.be/D-f0yVjYBRQ?si=5lpHH2VxGYMGc38p

Source: Berk, B. (8 June 2024). The auto world’s next obsession: What comes after the SUV? Wall Street Journal.

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