Tag Archives: market research

Who’s Watching Who?

It’s football season time! And you know what that means, right? Right! Data analytics!

What? Maybe you didn’t pick data analytics, but you should have. Since 2016, pro sports teams, including NFL and the Minnesota Vikings (among other teams) have been taking photos during games in order to better understand their customers – the fans at the games.

Using technology from CrowdIQ and photos taken at intervals at the game, computer analysis now helps teams determine not only how many fans there are, but demographic breakdowns, the times fans arrive, how many watch the halftime show, and whether marketing promotions during games are impactful.

For example, the data shows the percentage of people looking at phones, or looking at something else. (In general, fans miss most of the action on the field with only about 40% seeing an actual ball snap!)

While CrowdIQ does not use facial-recognition, photos are also taken on the streets, and stadiums are surrounded by security cameras. And don’t forget the fans themselves who are snapping hundreds of pictures, and posting many, at any time during the game.

Using data analytics from the games can lead to specific marketing actions. For example, the Vikings learned that it attracts a younger crowd with more women at games in the evening. That can influence the halftime show, music, and promotions.

What were you doing at the big game?

 Group Activities and Discussion Questions:

  1. Poll students: Has anyone observed crowd behavior at football games?
  2. What types of behaviors might be most useful to marketers.
  3. View CrowdIQ website: https://crowdiq.ai/
  4. Divide students into teams. Have each team develop a plan for the type of data they might want to gather during a game. Consider demographic and psychographic elements.
  5. After each team has at least five or six data sets, have them decide on how to use the data in marketing – before, during, and after the game.
  6. NOTE: A possible assignment is to have students do some of this data gathering at a university sports event, along with analysis for a marketing plan.

Source: Lemire, J. (29 June 2021). CrowdIQ will make you rethink pretty much everything about fan behavior in the stands. Sports Business Journal; Ramstad, E. (11 September 2023). Vikings may now watch fans more than fans watch games. Minneapolis Star Tribune.

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The Changing Face of America

Demographic information is very important to marketers. Demographics are descriptors; data that can be somewhat easily described such as age, gender, education, occupation, ethnicity, household size, and more. With this information, marketers can best target campaigns to the correct target market.

The recent census results highlight the changing American demographics from 2010 to 2020. Population has significantly changed in many ways since the 2010 Census results.

  • U.S. metro areas grew 9%, resulting in 86% of the population in metro areas compared to 85% in 2020.
  • The largest cities in the country are New York, Los Angeles, Chicago, Houston, and Phoenix.
  • The fastest growing U.S. metro area was The Villages, Fla., which grew 39% to about 130,000 people.
  • People who reported being more than one race spiked.
  • Multiracial population is now 33.8 million people, a 276% increase since 2010 (Note that the census tool has been revised since 2010 to give a more accurate racial report.)
  • White population declined by 8.6%.
  • African-American population grew 5.6%
  • Asian population grew by 35%.
  • Hispanic population grew by 23%.
  • The overall U.S. population growth has slowed to 7.4%, the slowest rate in a century.
  • More than 77.9% of the population were age 18 and over.
  • Housing units increased 6.7% to more than 140 million units.

No one expects the country to stay the same. What surprised you about the results?

Group Activities and Discussion Questions:

  1. Discuss the importance of demographics as part of environmental scanning and marketing plans.
  2. Show the recent Census results: https://www.census.gov/newsroom/press-releases/2021/population-changes-nations-diversity.html
  3. The 2020 Census map viewer can be found at: https://www.census.gov/library/visualizations/2021/geo/demographicmapviewer.html
  4. Divide students into teams. Have each team review the results. What surprised them? How can the data be used?
  5. Class discussion: What are some of the broad implications of the changing U.S. demographics?

Source:  U.S. Census Bureau; New York Time; other news sources

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Gender-neutral Dolls for Creating Your Own World

Barbie dolls have been around for 60 years and have mirrored many of the changes in culture and society. Barbie has been a politician, actress, musician, doctor, nurse, astronaut, and more. But there is a point where no matter how many changes Barbie goes through, she will always be seen as the iconic Barbie doll, and that doll does not reflect how many children view themselves and their world.

Today’s society increasingly is rejecting labels and embracing diversity. Mattel’s new line of dolls – the Creatable World doll – is still high-fashion, but the dolls reject labels and invite everyone to play. The dolls are designed as gender-neutral and can therefore be dressed and accessorized to adopt to many types of children – male, female, transgender, gender-fluid, and non-binary. In other words, the Creatable World dolls can be turned into virtually every different child’s gender and appearance.

The dolls look like a 7-year old child and have makeup-free, polished faces. There are various wigs, accessories, and clothing wardrobes. Dolls come with versatile pieces of clothing that give kids the freedom to make the characters whoever they want them to be. The dolls give kids a blank canvas with which they can create their own characters. Mattel uses the hashtag #AllWelcome to encourage a world where everyone is invited to play.

What are you waiting for? Let’s play!

Group Activities and Discussion Questions:

  1. Divide students into groups. Have each group 10 of their all-time favorite toys.
  2. Build the list of toys on the board and challenge students to examine the list.
  3. Are these toys gender-neutral, or are they directed at boys or girls only?
  4. Discuss with students how toys can reflect society and cultures.
  5. Show the video: https://youtu.be/-hGu4hPSNXI
  6. View the dolls at Mattel: https://www.mattel.com/en-us/creatable-world
  7. What other toys could use this approach?
  8. How should Mattel market the new dolls?

Sources: Lee, C. S. (26 September 2019). Mattel releases line of gender-neutral Creatable World Dolls. Advertising Age.

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